Case #001 · Customer 001 · Filed 25 July 2026
Howdy Honda
Austin · Travis County · Texas · Invoice #328339
A 2025 CR-V Hybrid with 13,232 miles goes in for an oil service. It comes out with six quarts billed into a 4.2-quart engine, three quarts billed into a 1.32-quart differential, a $48.88 aftermarket additive the manufacturer specifies nowhere, an $18.99 injector cleaner nobody asked for, a technician's note certifying the pressure of a spare tire the car does not have — and an open safety recall still open, deferred for lack of time on a two-hour visit that found time for the upsells.
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